Management

From Artisan's Asylum

(Difference between revisions)
Jump to: navigation, search
m (Kate - Operations Coordinator)
Line 101: Line 101:
'''Class scheduling, refunds'''
'''Class scheduling, refunds'''
-
''(teach@)''
+
''(teach@), (kate@)''
Examples of questions for Kate:
Examples of questions for Kate:

Revision as of 16:09, 2 November 2015

A small dedicated management team at Artisan's Asylum is charged with enabling members to make what they imagine.

You can view their pictures and bios here on the website. Managerial Policies are maintained by management.


Management Contacts
Name Role Main Email Phone Extension Aliases Office Hours
Judith Klausner Education Manager (On leave)
Rob Masek Operations Manager rob@ 104 facilities@, maintenance@ Office Hours
Jess Muise Member Services Manager jess@ 103 member-services@, cancellations@, space@ Office Hours
Kate Gormley Operations Coordinator kate@ 105 teach@ Office Hours
Christine Glowacki Development Manager christine@ 106 donate@ Tuesdays 6:30-8:30pm
Derek Seabury President and Executive Director derek@ 102 president@ Office Hours

Contents

Which staff person does what?

Derek - President and Executive Director

Operations, development, partnerships, consulting, infrastructure, personnel

(executive@ for inquiries, donate@ for donations and sponsorships, outreach@ for partnerships, make-a-makerspace@ for how-to questions, derek@ for anything else)

Examples:

  • "We'd like to make a financial or in-kind donation..."
  • "Can you help me start a makerspace in my town / school / library?"

Jess - Member Services Manager

Membership, access, billing questions, cancellations, studio and storage rental; Front Desk Volunteer Program Coordinator and Visitor Services

(member-services@ for account questions and billing, outreach@ for visitor services, jess@ for anything else)

Examples:

  • "This account has something weird on it, what now?"
  • "How much is my credit going to be for my volunteer hours this month?"
  • "Hey, this institutional membership wants to do x. Can they do that?"

Rob - Operations Manager

Facilities, tool maintenance, tool rental, tool donation, anything else about the physical building

(facilities@ for questions about the physical space; maintenance@ for issues with tools, rob@ for anything else)

Examples of questions for Rob:

  • "Does the Asylum include -widget- with -tool-?"
  • "Can I use -tool- in -previously undiscussed way-?"

Christine - Development Manager

Development, fundraising, visitor services

(donate@ for donations and sponsorships, outreach@ for partnerships)

Examples:

  • "We'd like to make a financial or in-kind donation..."
  • "Can I donate -stuff- to the Asylum?"
  • "I need a tax receipt for my donation"

Kate - Operations Coordinator

Class scheduling, refunds

(teach@), (kate@)

Examples of questions for Kate:

  • "This student would like help registering for class..."
  • "When will this class be offered again?"

Judith - Education Manager

Judith is currently on leave from Artisan's Asylum.

(judith@)

Examples of questions for Judith:

  • "Can I teach this class?
  • "Can I write an article about Artisan's Asylum?"
Personal tools
Wiki Maintenance