Deskie: Difference between revisions

From Artisans Asylum Wiki
(Description of 'deskie' role.)
 
(description)
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Deskie is the general term for Desk Volunteers - volunteers who work at the reception desk.
Deskie is the A2 term for the volunteers staffing the front-desk during A2 business hours (M-F 9am - 9pm, S-S 9am - 7pm). They manage the front-desk operations and support staff & members with other tasks as needed. They act as a knowledge repository for members & non members, and help answer questions regarding A2 procedures, facilities, etc.
 
Deskies commit to a regular 4-hr weekly shift in exchange for a complimentary membership and class discount.  


[https://www.artisansasylum.com/volunteer Artisans' website page for Deskies]
[https://www.artisansasylum.com/volunteer Artisans' website page for Deskies]
== Front-Desk Responsibilities ==
* Greet & check in members, students, visitors, and guests
* Be respectful and patient with members, students, visitors, and guests
* Receive students for classes and administer liability forms
* Administer key fobs
* Answer phone calls
* Respond to email or in-person inquiries
* Receive and sort mail & packages for staff & members
* Provide tours for visitors
* Orient new members
* Respond to emergency situations
* Support staff with tasks
* Oversee & update A2 calendars
* Stay informed of all A2-related communications, events, policies, and procedures.

Revision as of 23:40, 13 December 2024

Deskie is the A2 term for the volunteers staffing the front-desk during A2 business hours (M-F 9am - 9pm, S-S 9am - 7pm). They manage the front-desk operations and support staff & members with other tasks as needed. They act as a knowledge repository for members & non members, and help answer questions regarding A2 procedures, facilities, etc.

Deskies commit to a regular 4-hr weekly shift in exchange for a complimentary membership and class discount.

Artisans' website page for Deskies

Front-Desk Responsibilities

  • Greet & check in members, students, visitors, and guests
  • Be respectful and patient with members, students, visitors, and guests
  • Receive students for classes and administer liability forms
  • Administer key fobs
  • Answer phone calls
  • Respond to email or in-person inquiries
  • Receive and sort mail & packages for staff & members
  • Provide tours for visitors
  • Orient new members
  • Respond to emergency situations
  • Support staff with tasks
  • Oversee & update A2 calendars
  • Stay informed of all A2-related communications, events, policies, and procedures.