Deskie: Difference between revisions
From Artisans Asylum Wiki
(Description of 'deskie' role.) |
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Deskie is the | Deskie is the A2 term for the volunteers staffing the front-desk during A2 business hours (M-F 9am - 9pm, S-S 9am - 7pm). They manage the front-desk operations and support staff & members with other tasks as needed. They act as a knowledge repository for members & non members, and help answer questions regarding A2 procedures, facilities, etc. | ||
Deskies commit to a regular 4-hr weekly shift in exchange for a complimentary membership and class discount. | |||
[https://www.artisansasylum.com/volunteer Artisans' website page for Deskies] | [https://www.artisansasylum.com/volunteer Artisans' website page for Deskies] | ||
== Front-Desk Responsibilities == | |||
* Greet & check in members, students, visitors, and guests | |||
* Be respectful and patient with members, students, visitors, and guests | |||
* Receive students for classes and administer liability forms | |||
* Administer key fobs | |||
* Answer phone calls | |||
* Respond to email or in-person inquiries | |||
* Receive and sort mail & packages for staff & members | |||
* Provide tours for visitors | |||
* Orient new members | |||
* Respond to emergency situations | |||
* Support staff with tasks | |||
* Oversee & update A2 calendars | |||
* Stay informed of all A2-related communications, events, policies, and procedures. |
Revision as of 23:40, 13 December 2024
Deskie is the A2 term for the volunteers staffing the front-desk during A2 business hours (M-F 9am - 9pm, S-S 9am - 7pm). They manage the front-desk operations and support staff & members with other tasks as needed. They act as a knowledge repository for members & non members, and help answer questions regarding A2 procedures, facilities, etc.
Deskies commit to a regular 4-hr weekly shift in exchange for a complimentary membership and class discount.
Artisans' website page for Deskies
Front-Desk Responsibilities
- Greet & check in members, students, visitors, and guests
- Be respectful and patient with members, students, visitors, and guests
- Receive students for classes and administer liability forms
- Administer key fobs
- Answer phone calls
- Respond to email or in-person inquiries
- Receive and sort mail & packages for staff & members
- Provide tours for visitors
- Orient new members
- Respond to emergency situations
- Support staff with tasks
- Oversee & update A2 calendars
- Stay informed of all A2-related communications, events, policies, and procedures.