Deskie

Deskie is the A2 term for the volunteers staffing the front-desk during A2 business hours (M-F 9am - 9pm, S-S 9am - 7pm). They manage the front-desk operations and support staff & members with other tasks as needed. They act as a knowledge repository for members & non members, and help answer questions regarding A2 procedures, facilities, etc.

Deskies commit to a regular 4-hr weekly shift in exchange for a complimentary membership and class discount.

Artisans' website page for Deskies

Front-Desk Responsibilities

• Greet & check in members, students, visitors, and guests
• Be respectful and patient with members, students, visitors, and guests
• Receive students for classes and administer liability forms
• Administer key fobs
• Answer phone calls
• Respond to email or in-person inquiries
• Receive and sort mail & packages for staff & members
• Provide tours for visitors
• Orient new members
• Respond to emergency situations
• Support staff with tasks
• Oversee & update A2 calendars
• Stay informed of all A2-related communications, events, policies, and procedures.